About Us

Vendor Independent Network Support Consultant The Tech Support Wire Team consists of a large number of highly skilled and qualified Network Consultants holding various vendor certifications such as
Cisco CCIE, Juniper JNCIE-M and JNCIE-ER, Checkpoint CCSE and CCSE+.
In addition, we have many more certified Engineers and Consultants in other vendor technologies. All our Network Consultants have at least 5 years + commercial experience in their respective fields.

Remote Network Consultant
Our head office is based in the UK, but we offer our vendor independent Expert Network Support Services globally.

Confidentiality is our principle. Tech Support Wire will make all its Network Consultants sign a confidentiality- and non-disclosure agreement with our customers prior to any engagement. All data and information about our clients are kept in strictest confidence and will never be released to third parties of any kind.

Our live Remote Network Support Service is unique and has been a great success since we launched it in summer 2008. We would like to thank all our existing customers for taking this idea on. It has been proven to be a win-win situation. Our customers safe a lot on Consultancy costs by getting just billed on the time they really receive Network Consultancy.


MONTHLY REMOTE SUPPORT CONTRACTS

Our Remote Support contracts are ideal for small and medium sized businesses where Expert Support is only required from time to time and budget does not allow for a permanent full time Network Consultant.
You may also just have a need for a consultant on a new or niche technology. Our Support Contracts are 3 months in length with a minimum support time of 8 hours per month.

We offer:

1 token (8 hours of Remote Network Consultant Support per month)
Our most popular product at the moment

2 tokens (16 hours Remote Network Consultant Support per month)

If you decide for a support contract with more than 2 tokens (16 hours support per month) - fantastic discounts are available!

Purchase one of our Inexpensive Monthly Token Based Remote Network Support Contracts and you can rest assured that you will receive highest quality Network Consultancy in any of our offered technology areas when you really need them. Over the phone, by email, by chat or via remote login. Our Consultants are there to help you.